Believing in customer satisfaction is the key to a successful business UPS Ltd; has designed a comprehensive technical support concept insuring that our customers are in good hands from design phase and all the way to the operation phase.
UPS Ltd : utilize its various technical support teams to ensure that its customer requests from pre-sales, technical visits and repair orders are processed timely and proficiently.
No matter whether you need orientation for special applications, solutions to your problems or assistance with order processing and the creation of service quotes – our experienced staff are able to provide you with quick and professional advice to all your questions.
For you we have dedicated a pre-sales team ready to answer your questions 24/7.
Customers can always request a technical visit at their facility or site; our technical support teams are more than happy to be at your immediate disposal.
One part of our comprehensive range of services is the Online commissioning for our measurement systems which requires a high degree of know-how.
UPS Ltd : provide the perfect solutions for the start-up of your individual system through the latest stat of art technology Online Commissioning!!
Simply we program, configure and test your devise over the internet!!
Our service specialists have a strong basis when it comes to applications in addition to a wide range of theoretical and practical knowledge as well. Regular training and continues education make sure that these standards are constantly extended and consolidated.
This ensures smooth operation of your systems without unnecessary interruptions. Your benefits are efficiency, quality and no extra costs right from the start.
Our commitment to quality does not end with a successful purchase order, we provide a comprehensive after “sales care” to ensure that our capital investments continues to deliver excellent results for many years to come, under that concept we have backed our products with the most complete service center.
Even the most powerful products may experience some troubles from time to time, improper operation or inappropriate handling may lead to instrument failure as well. In such cases our service center is there to help you quickly and without unnecessary complications.
We offer you:
From us you will get qualified service including warranty for the services performed and the replaced parts.
Always dedicated to its customers, UPS Ltd; offers a comprehensive range of maintenance contract applied to our whole line of products. We are proud to deliver our low cost maintenance contrast with a short turnaround time in order to keep your equipment available and up-to-date.
In case of existing maintenance contracts we will care about the scheduling of course!
You don’t want to worry about exploding costs for your systems maintenance! No problem, among other points we offer standard maintenance contracts.
You can always have contracts tailored to fit your specific needs! Just talk to us, we will gladly provide you with details or model contracts.